Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Follow up with callers on complaint/question status, ensure resolution Collaborate with call center team mem

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment

Candidate must be able to work in a volume driven, fast paced, environment. It is necessary to complete tasks in accordance with client guidelines and in a quick and efficient manner. $18 an hour Onsite at our Chico, CA facility Hours;5 15am to 1 45pm RESPONSIBILITIES The principal duties are but not limited to Mailroom Driver Identify and separate mail according to proce

Candidate must be able to work in a volume driven, fast paced, environment. It is necessary to complete tasks in accordance with client guidelines and in a quick and efficient manner. This is an onsite position at our Louisville, KY office located on Linn Station Road Start time; 7am Pay; $16.50 an hour RESPONSIBILITIES The principal duties include, but are not limited to

Candidate must be able to work in a volume driven, fast paced, environment. It is necessary to complete tasks in accordance with client guidelines and in a quick and efficient manner. Start time 2pm to clean desk RESPONSIBILITIES The principal duties include, but are not limited to Identify and separate mail according to procedural guidelines Perform electronic indexing i

Mailroom Team Lead is responsible to assist the Department Manager or Supervisor. S/he will assist with employee training, answering questions, and tracking time/attendance, while maintaining their own assigned work load. This is a Hybrid position Schedule is 2pm to clean desk Foundation Knowledge, Skills, and/or Abilities Required To perform this job successfully, an ind

Screen patients for eligibility of State and Federal programs Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance Initiate the application process when possible Advise patients of the appropriate assistance program(s) to best suit their individual needs Provide detailed instructions to patien

Firstsource Healthcare has immediate full time Work from Home positions available as Customer Service Agents. The responsibilities for this position include but are not limited to the following duties Handling a high volume of inbound calls for Healthcare Member and Provider inquiries Be able to answer Healthcare Member and Provider inquiries and type information into the

Oversee and direct the daily activities of the Eligibility staff in office or onsite at a client location. Provide daily/weekly account reports to the Department Manager. Prepare and conduct staff training. Maintain time and attendance records for staff. Delegation and inspection of workflows. Coordinate and/or assume responsibilities for employees during absenteeism, hea

Screen patients for eligibility of State and Federal programs Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance Initiate the application process when possible Advise patients of the appropriate assistance program(s) to best suit their individual needs Provide detailed instructions to patien

Screen patients for eligibility of State and Federal programs Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance Initiate the application process when possible Advise patients of the appropriate assistance program(s) to best suit their individual needs Provide detailed instructions to patien

Screen patients for eligibility of State and Federal programs Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance Initiate the application process when possible Advise patients of the appropriate assistance program(s) to best suit their individual needs Provide detailed instructions to patien

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment